Service Desk Technician - NYC

Richard Fleischman and Associates, a growing IT consulting firm with large financial services client base is seeking an experience Help Desk Technician for our mid-town NYC office. Qualified candidates must have the ability to resolve network issues both remotely and at our client site. Also must have some experience with Exchange servers.

Shift:

Monday-Friday 7am to 4pm

Position duties may require incumbents to lift, carry heavy objects (up to 50lbs) as required.

Candidates must have hands-on networking experience and remote experience are required. Candidates must possess outstanding communication and interpersonal skills and have the ability to work within a team environment. Excellent listening and analytical skills are essential, along with the ability to remain calm under pressure while working in a focused manner

Requirements:

PC hardware/software and networking knowledge a must.

All Windows operations - NT/2000/2003 Server MS Exchange, VPN's, Corp Antivirus, Networking, Active Directory, MS Office, Outlook and Blackberry (or other wireless email) support.

Layer 3 switching, routers, firewalls & video conferencing, back-ups, and data replication experience is desired.

Any experience with related applications such as Bridge Station, Bloomberg, and Reuters or Disaster Recovery is a plus.

The firm offers competitive salaries, employer paid medical/dental benefits, matching 401k plan, generous Paid Time Off bank and paid holidays, discounted gym membership, and an employee educational assistance program.

Local candidates only.

Interested candidates should submit their resume with salary requirements to hiring@rfa.com.