"RFA understands IT and infrastructure but equally important adheres to the number one rule in client service, in my personal opinion, which is to always be available to your clients to assist in their current and ongoing needs."

- Andrew Rabinowitz, COO
Marathon Asset Management

Careers > IT Support Engineer II

IT Support Engineer II - Purchase

Description

RFA, a growing IT consulting firm with large financial services client base is seeking experienced Help Desk Support Technicians for our Purchase, NY office. Qualified candidates must have the ability to resolve network issues. There are 3 different openings with the following shifts:

Mon - Fri 8am to 7pm
Mon - Fri 2pm to 11pm
Mon - Fri 7am to 4pm

Hands-on networking experience and remote experience are required. Candidates must possess outstanding communication and interpersonal skills and have the ability to work within a team environment. Excellent listening and analytical skills are essential, along with the ability to remain calm under pressure while working in a focused manner.

Requirements

PC hardware/software and networking knowledge a must.

All Windows operations - NT/2000/2003 Server MS Exchange, VPN's, Corp Antivirus, Networking, Active Directory, MS Office, Outlook and Blackberry (or other wireless email) support.

Layer 3 switching, routers, firewalls & video conferencing, back-ups, and data replication experience is desired.

Any experience with related applications such as Bridge Station, Bloomberg, and Reuters or Disaster Recovery is a plus.

The firm offers competitive salaries, employer paid medical/dental benefits, matching 401k plan, generous Paid Time Off bank and paid holidays, discounted gym membership, and an employee educational assistance program

Interested candidates should submit their resume to hiring@rfa.com. Resume must include salary requirement with shifts preferred.