Connect with RFA

 

 

 

"RFA understands IT and infrastructure but equally important adheres to the number one rule in client service, in my personal opinion, which is to always be available to your clients to assist in their current and ongoing needs."

Andrew Rabinowitz, Partner Marathon Asset Management

Top Tips

  1. Seek partners with a strong track record of service and satisfaction
  2. Ensure technology providers operate 24/7, supporting all disciples
  3. Instill confidence in investors through proven technologies
  4. Demand one point of contact you know and trust
  5. Validate that partners provide and support the latest technologies

Information and Downloads

Product Overview (PDF)

RFA Compass

Fully-managed IT

RFA Fully-managed ITRFA’s Fully-managed IT services are designed to deliver peace of mind: we handle your technology support and allow you to focus on your business. We provide a level of technology support found in enterprise organizations, all supporting, monitoring and maintaining your firm’s technologies. With help available 24 hours a day, 7 days a week, 365 days a year, RFA is your trusted technology advisor.

Elements of RFA's Fully-Managed IT services include:

Monitoring: Comprehensive monitoring and alerting of all devices on the network
Asset and Warranty Management: Track and report on all software and hardware
Reporting and Auditing: Custom reporting on all aspects of technology infrastructure
Maintenance: Server and workstation maintenance including patch management

 

 

The RFA Difference:

  • Dedicated Technical Site Manager for on-site support
  • 24/7/365 Service Desk for knowledgeable, live assistance
  • Comprehensive monitoring from our Network Operations Center (NOC)
  • Proactive maintenance of all your technology investments

Partner with RFA for industry-leading managed IT services.

 

Contact us today:

Phone: 212.867.4600
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.