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Support

Reach an engineer, not a queue.

You reach engineers who already know your environment, not a first-line script. Call the desk nearest you, chat with an engineer, or open a ticket by email.

Call the service desk

Americas desk. Switch region if you need another.

+1 212 867 4600
Hours
24/7 for managed clients (ET)
Offices
New York · Connecticut · Boston · Toronto · San Francisco · Raleigh · Miami

Live chat

Engineers online

Reach an engineer where your team already works. Every channel attaches to the same ticket history.

Email

Opens a ticket and routes it to your firm's service desk.

help@rfa.com

Not an RFA client yet?

This desk serves firms under a managed agreement. For new engagements, talk to our team.

Request a consultation