Managed cloud, designed and run as one estate.
Design, migration, and day-to-day operation of Azure, AWS, and Microsoft 365 — with disaster recovery, backup, and cost governance run as part of the same program, by engineers who work to your operating hours.
Overview
A well-governed cloud strategy across Azure, AWS, and Microsoft 365. Backed by clearly defined recovery objectives, tested business continuity processes, and ongoing oversight of infrastructure, licensing, and cloud spend.
What's included
- Azure, AWS & Microsoft 365 estate management
- Microsoft 365 & Entra ID tenant administration
- Disaster recovery & business continuity with tested RPO / RTO
- Backup, replication & rehearsed restore
- Migrations with zero business downtime
- Monthly cost governance & rightsizing
14 capabilities, under one accountable team.
Cloud is not a product you buy once. Everything below is scoped, owned by a named engineer, and reviewed on a stated cadence — from the landing zone the estate sits in to the evidence pack your auditors ask for.
Platform & migration
The estate itself: designed, moved, and sized to the workload.
05 capabilities
Landing-zone design & build
Subscription and account topology, network segmentation, tagging, and policy baselines laid down before the first workload moves.
Azure & AWS workload management
Virtual machines, managed databases, storage, and PaaS services run as a single estate rather than two consoles.
Microsoft 365 & Entra ID administration
Exchange Online, SharePoint, OneDrive, and Teams policy-managed against the Microsoft roadmap, with centralized identity and single sign-on behind them.
Data-center exit & MSP transition
Inventory, dependency mapping, and wave planning to move off on-premise hardware or an incumbent provider without a business-hours outage.
Azure Virtual Desktop & VDI
Published desktops for staff, contractors, and third parties, with image management and session-host scaling handled by RFA.
Resilience & recovery
The copies you hope never to need, tested as though you will.
05 capabilities
Microsoft 365 backup
Exchange, SharePoint, OneDrive, and Teams backed up on schedule with restore workflows the service desk can run.
Extended & immutable retention
Multi-year retention on immutable storage where a regulator or a client contract requires reach beyond the standard window.
Workload backup & replication
Servers, databases, and file services replicated off-site, with recovery points matched to the system's tier.
DR runbooks & failover testing
A written runbook per tier, rehearsed on the schedule, with the result and the elapsed time recorded for diligence.
Business-impact analysis
The exercise that assigns each system its tier, refreshed annually and whenever the operating model changes.
Cost & accountability
What it costs, who answers for it, and where you can see both.
04 capabilities
Cost governance
Monthly consumption review against budget, with reservations, idle reclamation, and license mix worked continuously. The live view sits in the Titan portal.
Capacity & rightsizing reviews
Instance families, storage tiers, and commitments reviewed against real utilization on a standing cadence.
Named cloud architect
A single accountable engineer who knows the estate, joins the quarterly review, and owns the roadmap with your vCIO.
Change control & documentation
Every change reviewed, scheduled, and written into a living runbook, so the environment is never a single person's memory.
Every system has a number, and the number is tested.
Systems are tiered on the way in, each with a stated recovery point and recovery time. Failover is rehearsed against the tier schedule and the result is written down, so the number in your continuity plan is one you have actually met.
Tier 0
Revenue critical
Core line-of-business systems, trading and payment links
Tier 1
Business critical
ERP and accounting, identity, email
Tier 2
Operationally important
Research, reporting, file services
Tier 3
Standard
Intranet, archives, test estates
Bars are scaled logarithmically so the fastest tiers stay legible against a 24-hour tail; read the stated RTO rather than the bar length. Illustrative tiering for a mid-size firm — your own tiers come out of the business-impact analysis in the first 30 days.
Adjacent, and deliberately not on this page
Managed Cybersecurity
Managed EDR, email and web filtering, MFA and conditional access, and detection and response from our own 24/7 SOC.
Explore →Managed IT Services
Patch and vulnerability management, endpoint management with Intune, NOC monitoring, and the service desk.
Explore →Compliance & Advisory
Control frameworks, DLP and information barriers, and the evidence pack for due diligence and examinations.
Explore →Migrations that never touch a working day.
Whether you are leaving an incumbent MSP, closing a data center, or consolidating after a spin-out, the sequence is the same and the constraint is absolute.
Assess
Full inventory of workloads, dependencies, licenses, and current spend, with a business-impact analysis that produces the recovery tiers.
Design
Target architecture across Azure, AWS, and Microsoft 365, sized to the workload rather than the incumbent's invoice, with the DR topology designed in from the start.
Migrate
Cut over in waves outside business hours, each wave rehearsed and reversible. No downtime in a working day, ever.
Operate
Monitored from the RFA NOC, patched on rings, backed up and restore-tested on the tier schedule, and cost-reviewed every month.
The bill is a managed number, not a monthly surprise.
Consumption is reviewed every month against a budget you set, and you do not have to wait for the review to see it. This is the cloud view in the Titan portal: what the estate cost, which Azure services it went to, and what we changed to bring it down.
Spend this month
$78,700
Down 19.0% from the Jan peak
Against budget
$16,300
Under a $95,000 ceiling
Commitment coverage
78%
Eligible Azure compute on a reservation or savings plan
Recurring savings
$13,700/mo
Trailing quarter, net of capacity added
Total spend · trailing 12 months
Mix this month
Azure by service
$36,800
Change against the prior month. Movement over 15% opens a review item automatically.
Actions taken this quarter
Reserved instances on steady-state compute
$6,4003-year term on the always-on Azure footprint
Idle and orphaned resource reclamation
$3,150Unattached disks, stale snapshots, 14 dormant VMs
Storage tiering on cold data
$2,280Research archives moved to cool and archive tiers
Microsoft 365 license right-sizing
$1,870E5 to E3 where premium features were unused
Illustrative estate. Every managed client sees their own figures in the Titan portal, refreshed daily, alongside the reservation and rightsizing recommendations behind them.
The outcomes that matter to the business.
Confidence that your data is protected and your disaster recovery plan is tested
A documented RPO and RTO per system, evidenced for audit and client diligence
One accountable team for the platform, the tenant, and the recovery plan
Right-sized cloud spend, continuously optimized
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Learn more →Let's talk about your
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