The technology partner finance has trusted since 1989.
Since 1989, RFA has delivered and secured the technology that financial institutions and regulated industries run on, with our deepest specialization in alternative investment. That focus is our advantage.
The numbers our clients hold us to.
Every ticket is surveyed on resolution and every month is measured against the SLA. These are the figures we report to clients, and the ones we expect to be asked about in diligence.
Client satisfaction
Post-resolution survey, sent on every ticket.
Median first response
Ticket opened to first reply from a named engineer.
Median time to resolve
Across every severity, open to close.
Response SLA attainment
First reply against the SLA in your service agreement.
A focus that never wavered.
Richard Fleischman & Associates was built on a simple conviction: financial firms deserve technology partners who understand their world completely. That conviction still defines us.
Meet the leadershipRichard Fleischman & Associates is founded in New York to serve the technology needs of Wall Street firms.
RFA pioneers managed services and private cloud for hedge funds as the industry moves off in-house infrastructure.
Expansion across North America and Europe; cybersecurity and compliance become core to every engagement.
Titan, backed by a $74 million round led by General Catalyst, acquires RFA as the first platform of the AI-native MSP. The Wall Street Journal covers the deal.
RFA launches as the first AI-native MSP, with the Titan platform behind every service.
As featured in The Wall Street Journal
The Journal reported Titan's $74 million round led by General Catalyst, and its acquisition of RFA as the first step in building the AI-native MSP.
August 2025 · Deal coverage
Backed by Titan.
In 2025, Titan, a team of AI engineers drawn from Scale AI, Vanta, and Two Sigma, acquired RFA, backed by a $74 million round led by General Catalyst. The thesis: pair RFA's financial-services operating discipline with a platform where human experts are augmented by governed AI agents.
Meet the full teamLeadership from across the industry
David Andrade
former CEO of ECI
Steve Schoener
former CTO of ECI
Tim Kennedy
former VP of sales at Thrive and Drawbridge
Bill Ercolano
former CTO of Portfolio BI
Principles we don't compromise on.
Specialization in alternatives
RFA serves financial services and regulated industries, with our expertise in alternatives: hedge funds, private equity, and beyond.
Security at our foundation
Every engagement includes a 24/7 SOC, managed detection and response, and vCISO leadership. Security is at the baseline for every service.
Built for due diligence
Our controls, documentation, and reporting are built to meet investor DDQ and regulatory exam requirements.
Continuous, global support
Our offices across North America, Europe, and Asia Pacific deliver consistent service for all the places your firm operates.
Let's talk about your
technology needs.
Speak with an RFA advisor about IT, cybersecurity,
AI, and compliance for financial services.